Customer Experience Marketers
We specialize in customer experience marketing, and like you, we take customer base growth and retention seriously. We know how to have fun along the way too!
From Zappos to Apple to Slack – these companies know the importance of the customer experience. We are passionate about how the best brands in the world provide superior customer experiences and how we can help you offer the same experience that keep customers coming back for more and as advocates of your brand.
We focuses largely on the strategy behind understanding your customers, your greatest unique selling propositions, brand and campaign messaging, and post sale experience. We can also assist in channel executions such as social media, email, web content, and messaging. We do the thinking, planning, and often times, the execution.
Why We Exist
CX Marketing Solutions exists because there are so many talented startups and small businesses that need guidance with understanding their customers, how to interact with them, and providing a customer experience that sets their brand apart from the competition.
Meet Our Founder, Savino Longo
Hey, I’m Savino!
Whenever I interact with a brand I think about what feelings did it bring up in me. Did the brand make me feel warm, secure, happy? A brand that draws feelings is a brand that cares about the customer experience. Our experiences with products, services, and each other should be personal and unforgettable.
I started CX Marketing Solutions after a 15 year career in sales and customer experience marketing. From working with a Fortune 500 digital company to numerous SaaS tech and retail startups, I realized they all shared one common theme: the customer experience mattered to their retention and company growth.
And so, it’s my mission to help digital startups and online services find their voice and create a brand culture that customers want to engage with.
Beyond CX Marketing Solutions, I’m an outdoor adventurer, tech geek, and a fan of music that moves the soul.